01Introduction & Scope
7u74 (https://7u74.win) respects your privacy. This Privacy Policy ("Policy") describes what information we collect when you use the 7u74 platform, how that information is used and protected, and what rights you have.
By creating an account or using the 7u74 platform, you are considered to have accepted the terms of this Privacy Policy. We never sell your personal information and do not share it with third parties unless necessary.
Applicability: This Privacy Policy applies to the 7u74 website, mobile app, and all related services. It is prepared in compliance with international data protection laws, including those applicable in Bangladesh.
02What Information We Collect
When you register and use our services at 7u74, we may collect the types of information listed below. There is a specific reason behind each piece of data we collect, and we only ask for what is necessary.
| Type of Information | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC Verification & Age Confirmation |
| Contact Information | Mobile number, email address | Account Communications & Security Alerts |
| Financial Information | Mobile Banking/Nagad number, transaction history | Deposit & Withdrawal Processing |
| Device & Technical Information | IP address, browser, operating system | Security Monitoring & Fraud Prevention |
| Gaming Activity | Betting history, win/loss records | Responsible Gaming Monitoring & Service Improvement |
- All information provided at registration is given voluntarily; however, some services may not be available without certain required details.
- We never collect your social media passwords or bank PIN.
- Automatically collected data includes cookies, log files, and analytics data.
03Use of Information
7u74 uses collected data solely for the purposes listed below. We never use your information for unrelated purposes.
- Account Management: To streamline registration, login, and profile updates.
- Financial Transactions: For processing deposits, withdrawals, and bonuses.
- Customer Support: To resolve your questions and complaints promptly.
- Security: To detect and prevent fraudulent activity.
- Legal Obligations: To comply with KYC/AML regulations and meet the requirements of relevant authorities.
- Service Improvement: To analyze and improve the overall user experience.
- Relevant Communications: To notify you of promotions, bonuses, and important updates (you may opt out of these communications at any time).
Please Note: 7u74 never sells your information to third parties or shares it with advertisers.
05Cookies & Tracking Technologies
The 7u74 website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your experience on the site.
- Essential Cookies: Login sessions and security tokens — the site cannot function properly without these.
- Functional Cookies: To remember your preferences, language settings, and gaming preferences.
- Analytics Cookies: To understand which sections of the website are used most.
- Security Cookies: To identify unauthorized login attempts and unusual account activity.
You can manage or delete cookies from your browser settings, though some features may be limited as a result.
06Information Security Measures
7u74 uses industry-standard security technology to protect your information. Our security infrastructure is regularly updated and audited by third parties.
- 256-Bit SSL Encryption: All data transferred between you and our servers is encrypted.
- Two-Factor Authentication (2FA): The ability to add an extra layer of security to your account.
- Firewall & DDoS Protection: Advanced cyber attack prevention measures at the server level.
- Encrypted Database: All sensitive data stored is kept in encrypted form.
- Access Controls: Only authorized personnel are permitted to access user data.
- Regular Security Audits: Regular penetration testing conducted by external security experts.
Important: Never share your account password or OTP with anyone. 7u74 will never ask for your password by phone or message.
07Data Retention Period
7u74 does not retain your information longer than necessary. Retention periods are determined by legal obligations and service requirements.
- Data for active accounts is retained for as long as the account remains active.
- Even after account closure, certain information may be retained for up to 5 years for legal reasons.
- Financial transaction records are retained for 5–7 years in accordance with AML regulations.
- Once the retention period expires, data is securely deleted or anonymized.
08Your Privacy Rights
As a 7u74 user, you have the following rights regarding your own information. Contact support to exercise any of these rights.
- Right of Access: The right to know what information we hold about you.
- Right to Rectification: The right to request correction of inaccurate or incomplete information.
- Right to Erasure: The right to request deletion of your data under certain circumstances.
- Right to Restrict Processing: The right to request that the use of your information be restricted in certain cases.
- Right to Portability: The right to receive your information in a structured, portable format.
- Right to Object: The right to object to your data being used for marketing purposes.
Request Processing: Privacy-related requests are typically processed within 30 days. In complex cases, an additional 30 days may be required.
09Protection of Minors' Information
7u74 does not collect personal information from minors (under 18). If a minor registers an account and this comes to our attention, the account will be immediately closed and any collected data will be deleted.
- A national ID or birth certificate is used for age verification.
- If you report a minor's registration, we will take prompt action.
10Privacy Policy Changes
7u74 may update this Privacy Policy from time to time. When changes are made, the date at the top of the page will be updated, and you will be notified by email for any significant changes.
- At least 7 days' notice will be given before any significant changes take effect.
- Continued use of the site after changes have taken effect constitutes acceptance of the updated policy.
- Previous versions of the Privacy Policy are available upon request.
11Contact & Complaints
If you have any questions, requests, or complaints regarding our Privacy Policy, please get in touch with us. Our dedicated privacy team is ready to help.
- Email: [email protected]
- Live Chat Support: Available 24/7
- Every complaint will receive a response within a maximum of 7 business days.
7u74 is committed to protecting your privacy. Whatever the issue, we are here for you.